Have you ever called a business and the person answering the call sounds like a ROBOT? By robot, I mean they sound as if they are just going through the motions, they can’t wait to get you off the phone and don’t even sound like they are listening to a...
I am always looking at statistics and how they relate to your Dental Practice. Tracking and Measuring gives you so much vital information about the health of your business, yet many Dental Practices do not Measure and Track very much at all. Have you ever thought...
Many Dental Offices are back starting their 2021 today. A new year means a “fresh start” to many people. A fresh start can mean, letting go of what DID NOT work in 2020 and looking for a new direction that is easier, has less headaches and will give you...
The definition of excellence is……. the quality of being outstanding or extremely good. Excellence is about being hungry and wanting it. It is about believing you can do it. Excellence is achieved with a plan and learning from those who have the level of...
It’s that time of the year and as it draws to a close, we all start to think about the year gone by, what happened good and bad and how your business has grown or not. Did you get it right or did you get it wrong? 2020 has been a real test for all of us and I am...