

What Gets In The Way Of Your Patients Making Their Appointments?
A Front Office Coordinator asked me what I meant when I asked her, “what gets in your patient’s way of making their appointments?” She believed it was always about money or the appointment time. This made me think. Do we really find out what is getting in the way of...
How To Easily Change The Behaviour Of Your Patients.
Most Dentists I know do amazing dentistry and love what they do. I think they are all brilliant! One of the biggest challenges I see Dentists facing, is having the communication skills to match the dentistry they offer their patients. Being a successful dentist is not...