Very Interesting Stats To Look At

I am always looking at statistics and how they relate to your Dental Practice. Tracking and Measuring gives you so much vital information about the health of your business, yet many Dental Practices do not Measure and Track very much at all. Have you ever thought...

Time to Set These Up In Your Practice

Many Dental Offices are back starting their 2021 today. A new year means a “fresh start” to many people. A fresh start can mean, letting go of what DID NOT work in 2020 and looking for a new direction that is easier, has less headaches and will give you...

Would You Rather Be Excellent, Good Or Just Average?

The definition of excellence is……. the quality of being outstanding or extremely good. Excellence is about being hungry and wanting it. It is about believing you can do it. Excellence is achieved with a plan and learning from those who have the level of...

What Will Your Patients Remember About You After This Year?

It’s that time of the year and as it draws to a close, we all start to think about the year gone by, what happened good and bad and how your business has grown or not. Did you get it right or did you get it wrong? 2020 has been a real test for all of us and I am...

The Best Strategy When You Have an Unhappy Patient On The Phone

I know you do not want to think about your patients ever being unhappy, but even when you are top of your game things can go wrong. Your patients have many things happening in their lives and 2020 has been an extreme year of stress with the whole world turning upside...

Do You Know Why Your Patients Choose You?

I recently asked a dental team why their patients choose to come to them for their dental treatment and care, and not another dentist? They went quiet and had to really think about their answer. They said there were a number of reasons. One reason their patients chose...

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