Four Reasons Why Your Front Office People May Not Know What They Are Doing.
Have you ever said this under your breath? “Why are my team not getting their job done and under-performing?” You want them to be doing this and they are doing something completely different? We sometimes listen to our team answer the phone and they are...
We All Have One Worth Sharing
You have one and your patients have one. A story! And they are all worth sharing. We all learn so much from our stories. Some people have many stories and they are excited about sharing them. Others are less inclined to want to share their story unless asked. We learn...How Many New Patient Calls Did You Receive Today?
Everyone who calls your dental office has already partly chosen you as their dentist. Something influenced them to choose to call you in the first place. It was either your fabulous website and SEO or a friend referred them after telling them how wonderful you are or...
