First Impressions: The Lasting Impact You Can’t Ignore.
Being Top Of Your Game When you answer the phone in a Dental Practice, you always want to be on top of your game with definite steps to follow. Knowing what to say to people on the phone is important. But what about how you sound on the phone? Yes, what you say and...Putting Customers First: Strategies To Stay Focused on Their Needs
Have you ever noticed people in customer service, who appear rushed and distracted? The irony is that the people who are there to give excellent customer service to their customers, are so busy that they forget they are there to serve people and enhance their customer...
