I Am Hearing This So Often On Phone Calls
What is happening? Or has this always been going on! I am hearing many Prospective New Patients calling dental offices, and going into a long description of the bad patient experience they had at their previous dental office. I suppose if the caller was happy with...Who Are Your Influencers?
Many of you know that my father passed away and today has been 6 years since he left this Earth. I know many of you reading this blog have also experienced the loss of someone you love and admire. Each year I post this same blog to celebrate what he shared with me and...Something Serious I Am Noticing On Business Phone Calls
As many of you know I listen to a lot of phone calls coming into Dental Practices. I listen, examine and offer the very best training, with strategies to make communication with patients easier and much more effective. During the day I am also on the phone making...Time To Stop Believing These 5 Myths
It’s time to get to the truth and got rid of the following myths. Myth Number 1: Anyone can answer a phone No, not anyone can answer the phone. I remember I was awful when I first started working with my husband at our Dental Practice. I made it up as I went and not...
