Right now your whole team have been put to the test. Teams have had to step up and show what they are made of. Some have shown they are loyal and steadfast while others have failed! Your team have had to be flexible and think outside the box and you may have had...
Setting yourself apart and having a point of difference in your business has never been as important as it is right now. So how do you set yourself apart from the rest? I believe an easy and quick way to make an amazing difference is on the first phone call to your...
Words are very powerful. You might even say words are powerful weapons that can be used for good as well as evil. When you are speaking on and off the phone to your patients, your goal is to help them. Is that correct? How you verbally communicate with your patients...
Did you know the average Dental Practice is missing up to 34% of calls coming into their office? Is this your dental practice? Unless you are tracking and measuring the calls coming into your business you have no idea how many calls are missed and you can’t even...
What a tumultuous six weeks it has been so far. Who would have thought a year ago, that this would be our March and April. You would have laughed at them. I know I would have. Every single person on our planet has been affected in some way. Many people have been...