Do your patients change their appointments? Or are you doing everything you need to do to prevent patients from changing their appointments? I always ask dental teams this one question. “Do you enjoy moving patients around in your appointment book?”. No...
I am very sorry if your new patient call conversion rate is only twenty two percent, but I am also glad. It is a gift when you know something is not good or not working well in your business because now you have the opportunity of knowing and doing something to fix...
I know I talk and write about this a lot. Yes, you guessed it. Cancellations. Lately I have read a lot of frustrated posts from Dental Practices regarding patients who cancel appointments. Even though most practices either receive many or some cancellation calls, the...
Fact #1: “Emergency Treatment is ten times more expensive as care.” said Dr Howard Farran from Dentaltown. Your patients may not know this. I didn’t know this. It is the same with so many things we neglect and stop paying attention to, we end up...