Are You Faking It?

Are you a good listener? Are you what we call, an ACTIVE LISTENER? Or Do you just pretend to be listening to someone? It usually doesn’t take people long to realise you are tuned out and don’t really care about what they are saying. Maybe someone has done this to you....

Stop Hoping Your Patients Will Turn Up For Their Appointments On Time

There are many challenges running a successful dental practice and making sure patients turn up for their appointment and arrive for their appointment on time is a big one. When patients don’t turn up for their appointment or arrive late for an appointment, it affects...

Welcome 2022. What Will You Be Changing This Year?

Change is inevitable, if you want to grow and get better at whatever you are doing right now. I know you have heard this before and it has become a cliche, but keep reading. The last few years we have had to change and bend and pivot at the hands of this awful virus...

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