Are You Leaving Out An Important Part On The Phone Call?
Many of you know by now that I am very passionate about helping teams be the best they can be when they answer phones and speak to their patients. I love helping team members grow and make improvements in how they communicate with patients and get better results for...Get The Front Office Right Before The Players Start Playing
I heard this line recently while I was watching the commentary on a sports channel. “You Have To Get The Front Office Right Before The Players Start Playing!!!” I love this. This is so true for the Dental Office. Your Front Office is vital to the success of the...The Importance Of That First Impression At Your Practice
What is a first impression, and what does it mean? We all make first impressions. I may be making one right now as you read this blog. A first impression is what you make when someone meets you for the first time or maybe even see or hear you for the first time. This...
