Be Careful. Are You Aware You Are Doing This?

I know I talk and write about this a lot. Yes, you guessed it. Cancellations. Lately I have read a lot of frustrated posts from Dental Practices regarding patients who cancel appointments. Even though most practices either receive many or some cancellation calls, the...

10 Facts About Dentistry

Fact #1: “Emergency Treatment is ten times more expensive as care.” said Dr Howard Farran from Dentaltown. Your patients may not know this. I didn’t know this. It is the same with so many things we neglect and stop paying attention to, we end up...

Do You Speak The Same Language As Your Patients?

I am sure you have heard people say, “we are on the same page.” When you are successfully connecting with people you are speaking their language. The language they understand immediately! When people understand you and get what you mean, they will trust...

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