To Have Or Not To Have a Cancellation Policy

Many Dental Practices have a “Cancellation Policy” and sadly they seem to apply it to every patient even before they have ever cancelled. This makes no sense. A Cancellation Policy is put into place to deter people from cancelling their appointments. Most...

Answering Phones In a Dental Practice Can Be Challenging

There are many challenges when it comes to running a successful Dental Practice. The most important part of any challenge is how you handle the challenge, the steps to follow to ensure you overcome the challenge and what you put into place to reduce or eliminate it...

Using This Will Help You Stay On Task

Working at the front office of a Dental Practice, is such a great example of multitasking. There are so many parts of what you do every day, including: Answering Phone Calls Follow Up Calls Patient Arrivals Patient Departures Processing Payments Treatment Discussions...

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