One Question You Need To Get Right With Your Patients

There are a number of questions not to ask your patient but my all time least favourite is….. “Have you been here before?” Why is this such a bad question to ask? Because you might as well say….. ““Who are you?” “I don’t remember who you are?” And what your patient...

One Of The Best Ways To Set Yourself Apart From The Rest

Setting yourself apart and having a point of difference in your business has never been as important as it is right now. So how do you set yourself apart from the rest? I believe an easy and quick way to have an amazing difference is to get the first phone call to...

These Are The Numbers That Dentists Ignore

I know many of you reading this blog are measuring and tracking lots of numbers in your business. You have all heard over and over again of the importance of measuring and tracking your results. If you want a successful and growing business you track and measure and...

The Number One Reason Why New Patients Keep Changing Their Appointments

Yes, I am going to give you only ONE reason why your New Patients keep changing their appointments. I know there are many reasons why your patients keep changing their appointments, but I have noticed lately after working with many dental offices, that this appears to...

You Need To Be Both Of These With Your Patients

The front office in a Dental Practice has many challenges every single day. One in particular is answering the phone. I know this because I listen to calls coming into dental offices every day and I hear the types of calls answered by teams and it’s not an easy...

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