This Will Wow Your Patients

You must be wondering what that one thing is that will wow potential patients and the patients you already have. Well, there are many things we can all do on the phone and in our Dental Practice, that will make a huge difference to our patients and how they feel. But...

Three Important Parts Of Every Call

Often, when you answer the phone in your Dental Practice you lose sight of “WHY” the person calling has called you in the first place. Remember, all you need to do is three things: Listen carefully Ask the right questions Make the Appointment It’s that simple. Or is...

This Is What Your Patients Really Want

Did you know that your prospective patients calling your dental practice, have their own checklist? A checklist that they are ticking off before they choose to come in and see you as their dentist. I’m sure you would agree that on this checklist is finding out the...

Finding A Solution For Your Patient On The Phone Call

When a person calls a dental practice, it is usually because they have a dental problem or concern. Sometimes there is super urgency and sometimes not! People that call a dental practice are looking for some sort of immediate solution to their problem that is not...

What You Are Not Told About Following A System

Life in your Dental Office is a busy place with people multi-tasking, following systems, offering the “Ultimate Patient Experience” and all with a very big smile. But unfortunately, you can easily get caught up in the system of the system, and lose sight of what you...

Is Scheduling Your Patient’s Next Appointment Nice And Smooth?

When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...

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