Learn How To Increase Your Dental Practice Telephone Conversions...


Learn How To Increase Your Dental Practice Telephone Conversions...


How Jayne Can Help You

Dental Phone Excellence specialises in helping dentists and specialists turn their

practices around with unique and focused phone training services.

So if your new patient numbers are down,

or if you’ve “sensed” for a while that something’s just not working as well

as it should be, as it relates to the phones

then book your Strategy Call with Jayne now and find out how she can fix it!

Two Day Intensive Coming in 2020


Meet Jayne

Jayne Bandy has more than 25 years of experience working directly with dentists and specialists as a Practice Manager. As CEO of Dental Phone Excellence, Jayne is sharing her wealth of knowledge with those dentists wanting to build a better practice.

3 Ways I Can Help Your Dental Office:

1. Increase the New Patient Calls to Appointments
2. Reduce Cancellations
3. Maintain and increase patient retention

FREE Special Report

“How I Quickly and Easily Went From 35% to 77% New Patient Telephone Conversions, and Doubled The Size of my Dental Practice Along the Way”


See What Jayne’s Clients Are Saying

Testimonial 2

“I have gained new skills today. I now have more options for handling cancellations. I am looking forward to implementing these new techniques.”

- Rebecca Avison, Warragul, VIC

Testimonial 3

“I loved the different approaches to patient communication and ways of dealing with patients.”

- Maree Clay, Smythes Creek, VIC

Testimonial 4

“I came away from today’s Master Class with great verbiage on how to better connect with the New Patient on the phone. I am looking forward to putting this into use.”

- Nina Michael, Richmond, VIC

Testimonial 5

“I now have some tips to introduce into my practice. Everything was very relevant and Jayne Bandy is a great communicator.”

- Dr Danusha Sivakumar, Mooroolbark VIC

Testimonial 1

“We have been working with Dental Phone Excellence since August and are already seeing great results.”

- Dr Rachel Hall, Brisbane QLD

Testimonial 6

“Dental Phone Excellence keeps the practice growing. The most important thing is the first call phone manner. Thanks Jayne for teaching all my reception staff so well.”

- Dr Derek Mahony, Sydney NSW

I Have Used The Phone Skills I Learned In My New Business

My first experience with Jayne was through her Dental Phone Excellence course a few years ago.   This was during my capacity as practice manager in the dental industry.

I found her training sessions and follow up service to be of huge assistance and benefit to me as a practice manager and now as a business owner of a laser/skin clinic.

The telephone (in most cases) is the doorway to my business.   Jayne with her training and knowledge has enabled me to maximise the use of this important instrument.

The coaching, training and level of professionalism Jayne provided, has enabled me and also my staff to turn client phone calls into clinic appointments.

The Dental Phone Excellence training is adaptable and an important tool that all staff within the customer service industry can, and should utilise in order to ensure the client or customer receives a memorable experience.

With regular training and follow up with Jayne, the consistency and level of professionalism demonstrated by staff, regardless of industry, will certainly lead to better client outcomes and interactions with the obvious flow-on benefit of a growing successful business.

I strongly recommend this course for all business owners where phone to client interaction is often the first point of contact.

-Katherine Hack, Launceston Tasmania

She teaches step by step processes on how to “do the right thing” by your business as well as your patients.

It has been an absolute privilege consulting with Jayne during our Dental Phone Excellence training over the last three months.

Jayne is incredibly knowledgeable and informative. She teaches step by step processes on how to “do the right thing” by your business as well as your patients. Furthering your verbal skills is what her program is all about, and the more you practise the easier it gets!

As a team, we have developed new techniques in tackling those “difficult patients” and “hard questions” over the phone, as well as in person. The course has also helped us become more successful in converting a phone call into a scheduled appointment, and reducing the number of failure to attend and unable to attend appointments.

Equipped with improved communication skills, we now communicate with patients more confidently and efficiently. We cannot recommend Dental Phone Excellence by Jayne highly enough.

Thank you for your time and expertise, Jayne!

-The CHOC Team, Coburg North VIC

Schedule Your Strategy Call with Jayne

Schedule your Strategy Call with me now and I will show
you how easy it is to get started.

Dental Phone Excellence

PO Box 2455

Bowral, NSW 2576

(+61) 1300 378 044


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