We have all said this under our breath: “What a difficult patient!” You know the patient… You can’t seem to find a time that suits them. They cancel all the time. You are always following them up. They never want to have all their treatment completed. They are in pain...
“How do I know if my front office team is doing the right thing and working efficiently?” Dentists often have a feeling that the front office team could be more effective and efficient but just don’t know how. It is a very important question because the performance of...
I know this time is not ideal but we are “all in this together.” Everyone’s world has been turned upside down. You have been affected and your patients have been affected as well. While you are struggling to see about 25% capacity of patients right...
What you say during times of crisis is very important. Every crisis is negative and no one wants it to be happening. It is very easy to join in with negative conversations. Right now we are all experiencing a crisis that has affected the way we live and how we all...