My Front Office Is All Over The Place

When Dentists reach out to me for help the one thing I notice that all the offices have in common is no real system. By system I mean a set way things are followed consistently so everything works and is interconnected. A system that is in place, fully understood and...

Is The Fear Of Coming To The Dentist The Real Problem?

I was recently looking at a wide range of Dentists’ Websites. I was trying to pretend I had a dental problem. What would I be looking for online? And which one of the Dentists’ websites would hit the spot and have the answer to my problem? I was quite disappointed. At...

People Call My Dental Office And Are Still Not Making Appointments

97% of Dentists I have spoken to have no idea why so many calls comes into their office and still do not make an appointment. Calls and NO appointments seem to be happening a lot. And why? Surely if the caller has researched you and then chosen to call your Dental...

Are Patients Really Resistant To Price?

It is true that our patients may object to our price. But why? This could be because we did not explain their treatment properly. Or we simply failed to build urgency and concern. When this happens our patients leave without making further appointments and without a...

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