A New Epidemic Is Starting To Happen
What a crazy year it has been so far, with numerous lock downs and restrictions on what dental treatment you can and cannot do. During this time there have been so many patients urgently wanting appointments, some you have been able to see and others you have not!...The Best Way To Handle A Patient Complaint Call
Have you ever received a “Patient Complaint Call”? When someone complains about something it is an opportunity for them to vent their feelings about a situation or maybe even about a person. They are usually annoyed, angry and definitely frustrated by the situation...The Never And Always In Your Dental Practice
Does your team know what they should NEVER do and what they should ALWAYS do for patients? Once you and your team are clear about the NEVER and ALWAYS with patients, then you can give your patients a memorable and positive experience. When you start thinking about...
