I’m sure you will all agree that a big part of being an effective communicator is to have fabulous eye contact. Eye contact improves understanding. Eye contact improves connection and eye contact enhances how you communicate with your patients. This is so important in...
We have all been affected by the passing of her Majesty Queen Elizabeth II. We have all seen the world admire this woman close up or from afar. But what stands out the most is Queen Elizabeth’s duty to her role and the sovereign. She was steadfast no matter...
I was looking through some of the blogs I have written for you over the years and I found this blog from August 2020. This was an interesting time for ALL Dental Practices all over the world. Teams were under the pump trying to keep their patients happy and keep their...
A person calling your dental office wants an appointment. Well you would think so. But all you really know for sure is that most people who ring your dental office have a dental problem or concern. The next step is up to you. That is the secret. Making the appointment...