Five Easy Questions To Ask On The Phone To Make More Appointments
When the phone rings in your Dental Office you need to be armed with the right questions to make more appointments. The incoming phone call is your opportunity to help the caller and make an appointment for them. There are some very simple questions you can ask that...
The Top Five Questions Not To Ask When You Answer The Phone
1. “Are you a patient of ours?” You may wonder at first why this is not a good question to ask on the phone. Well the reason is quite simple. Asking the caller if they are a patient is OK if they are not a patient, but can be quite insulting if they are a patient. You...
Five Gifts From My Dad To You
Some of you may know that the last two weeks have been very hard for my family and me, with the sudden passing of my gorgeous Dad, Leonard Bandy. My Dad was the rock of our family who had a quietness and presence all of his own. Even though he is now physically gone...
