September 2014 - Dental Phone Excellence

Three Simple Things To Help More New Patients Make Appointments

Sep 29, 2014

For a New Patient Enquiry call, you need to ALWAYS make sure the reason for that patient to keep their first appointment is greater after they finish the call than it was before they first called your office. A New Patient Enquiry often calls for the following...

The Three Fundamentals Of A Great Phone Technique

Sep 24, 2014

Many times when we answer the phone in the Dental Practice we lose sight of *WHY* the person calling has called us in the first place. Remember, all we really need to do is these three things: Listen carefully Ask the right questions Make the Appointment It’s that...

Welcome To Dental Phone Excellence

Sep 22, 2014

Welcome to the Blog for Dental Phone Excellence. A regular Blog posting for Jayne Bandy and www.DentalPhoneExcellence.com The blog will feature simple practical ideas that are easy to implement immediately in your Dental Office, impacting immediately on your...