Does is seem like your team are just not getting their job done and under-performing? Are they doing something completely different to what you want them to do? Have you ever listened to your team when they answer the phone and speak to patients and they just don’t...
How do you get great success in your business? Well, the best start is to always be on the lookout for where you are failing, and need improving and start there. It is easy to fall into the trap of trying to change things in your business that are already working...
You must be wondering what that one thing is that will wow potential patients and the patients you already have. Well, there are many things we can all do on the phone and in our Dental Practice, that will make a huge difference to our patients and how they feel. But...
Often, when you answer the phone in your Dental Practice you lose sight of “WHY” the person calling has called you in the first place. Remember, all you need to do is three things: Listen carefully Ask the right questions Make the Appointment It’s that simple. Or is...