Do This With Your Patients, Over And Over Again.

You all know what I am about to write about. Yes, customer service and the patient experience. Making your patients feel special and acknowledged is what you need to do over and over again. This is what keeps your patients coming back to you. Offering your patients...

Inside The Mind Of Your Patient

I heard this recently on the radio, “Quality at an affordable price”. What does this mean? What is quality and what is affordability in your Dental Practice? Quality is the standard you measure things against. Affordability is about being able to pay for...

The Best Way To Easily Talk With Your Patients

To really help your patients effectively you need to first be able to talk easily with them. Talking WITH your patient is different to talking TO your patient. You want ALL communication with your patient to be a discussion where your patient actually does more...

Offer This To Your Patients At Every Appointment.

Customer service is what makes the difference in your dental office. Customer service is memorable to your patients, referable, and also creates the value your patients are looking for. So what is customer service in a dental office? It is a patient experience. A real...

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