This Is A Big Part Of Your Customer Service And Patient Experience
First your patient finds you then they speak to you on the phone and make an appointment. They now arrive at your practice for their appointment. This is all the beginning of your patient’s experience. You want to ensure every part of the patient’s experience...This Is Still a Problem For Most Dental Practices
I am always shocked to find so many dental offices who have an outdated phone system yet they have state of the art equipment in their surgery! I get the need to have the latest techniques and ways to provide your patients with the latest technology to create those...A Good Phone Message To Leave Your Patients
You always want to be able to talk to your patients when you call them but as you know, in this busy world, it is NOT always possible. When you leave a phone message, you want to tell the patient as much as you can in the short time you have. It’s very difficult...The 6 Secrets To Being More Likeable
Have you noticed that for most people you meet who are likeable, it seems they do it effortlessly? They are just liked by everyone immediately. But being likeable does take effort and thoughtfulness. Likeable people work at being likeable most of the time. To be...
