This Is One Of The Biggest Traps In Your Dental Office

Life in your Dental Office is a busy place with people multi-tasking, following systems, offering the “Ultimate Patient Experience” and all with a very big smile. But unfortunately, you can easily get caught up in the system of the system which often means you lose...

Stop This. Are You a Fake Listener?

Are you a good listener? Or Do you pretend to be listening to someone? It usually doesn’t take people long to realise you are tuned out and don’t really care about what they are saying. Maybe someone has done this to you? Take the time to be an active listener...

The Best Way To Follow Up With Your Patient

You follow up with your patients when they don’t have another appointment. This means an appointment for their Preventive Care/Hygiene or Dental Treatment. There are two ways you follow up with your patients. The first way is to send out a generic and impersonal...

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