Learn How To Increase Your Dental Practice Telephone Conversions...
Learn How To Increase Your Dental Practice Telephone Conversions...One Question You Need To Get Right With Your Patients
There are a number of questions not to ask your patient but my all time least favourite is….. “Have you been here before?” Why is this such a bad question to ask? Because you might as well say….. ““Who are you?” “I don’t remember who you are?” And what your patient...
One Of The Best Ways To Set Yourself Apart From The Rest
Setting yourself apart and having a point of difference in your business has never been as important as it is right now. So how do you set yourself apart from the rest? I believe an easy and quick way to have an amazing difference is to get the first phone call to...
These Are The Numbers That Dentists Ignore
I know many of you reading this blog are measuring and tracking lots of numbers in your business. You have all heard over and over again of the importance of measuring and tracking your results. If you want a successful and growing business you track and measure and...
The Number One Reason Why New Patients Keep Changing Their Appointments
Yes, I am going to give you only ONE reason why your New Patients keep changing their appointments. I know there are many reasons why your patients keep changing their appointments, but I have noticed lately after working with many dental offices, that this appears to...
You Need To Be Both Of These With Your Patients
The front office in a Dental Practice has many challenges every single day. One in particular is answering the phone. I know this because I listen to calls coming into dental offices every day and I hear the types of calls answered by teams and it's not an easy job at...
When You Call Patients To Change Their Appointments, This Is What Happens.
Do your patients change their appointments? Or are you doing everything you need to do to prevent patients from changing their appointments? I always ask dental teams this one question. "Do you enjoy moving patients around in your appointment book?". No one ever...
The Easy Way To Fix The Missed Opportunity In Your Dental Practice
I am very sorry if your new patient call conversion rate is only twenty two percent, but I am also glad. It is a gift when you know something is not good or not working well in your business because now you have the opportunity of knowing and doing something to fix...
Be Careful. Are You Aware You Are Doing This?
I know I talk and write about this a lot. Yes, you guessed it. Cancellations. Lately I have read a lot of frustrated posts from Dental Practices regarding patients who cancel appointments. Even though most practices either receive many or some cancellation calls, the...
10 Facts About Dentistry
Fact #1: "Emergency Treatment is ten times more expensive as care." said Dr Howard Farran from Dentaltown. Your patients may not know this. I didn't know this. It is the same with so many things we neglect and stop paying attention to, we end up having to spend more...
There Are Parts Of Your Business That Your Patients Don’t Need To See
The best advice I ever heard was, "don’t air your dirty laundry in front of your patients." There are many aspects of your practice you need to keep private. After hearing this, I had a very close look at our dental office. What were our patients hearing while they...
