Learn How To Increase Your Dental Practice Telephone Conversions...
Learn How To Increase Your Dental Practice Telephone Conversions...You Could Be Developing a Bad Habit With Your Patients
" I am just calling to cancel my appointment," says your patient. "That's okay. Thank you for letting us know," says your team. No cancellation is okay, but there are times when patients do need to cancel their appointments and right now during COVID-19 there are many...
Learn How To Increase Your Dental Practice Telephone Conversions.
I often get asked, how I quickly and easily I doubled my New Patient call conversions and doubled the size of our Dental Practice along the way. I am a former primary school teacher who worked in and owned a dental practice with my husband, the Dentist. We were...
Choose This Person To Answer Your Phones
Most of your patients make an appointment with you over the phone. A person chooses to call your practice and then it all starts. The patient relationship begins on that very first phone call. So, it makes sense to have your very best communicator answering your...
One Small Change Can Make All The Difference
Part of being an effective communicator is to have fabulous eye contact. Eye contact at the same level is even better. You need to decide are you going to be sit or stand when you communicate with your patient? When I visit Dental Offices I am always intrigued when I...
You Could Be Stopping Your Patients From Going Ahead With Treatment.
You have been looking at your appointment book wondering why your patients are cancelling and changing appointments. Does this sound familiar? No I haven’t been secretly recording you!!! Part of the reason this is happening is that you end up helping your patients...
The Right People To Have On Your Team
Right now your whole team have been put to the test. Teams have had to step up and show what they are made of. Some have shown they are loyal and steadfast while others have failed! Your team have had to be flexible and think outside the box and you may have had...
Your First Impression May Be Your Last Impression
Setting yourself apart and having a point of difference in your business has never been as important as it is right now. So how do you set yourself apart from the rest? I believe an easy and quick way to make an amazing difference is on the first phone call to your...
When You Say This To Your Patients, They Could Be Hearing This.
Words are very powerful. You might even say words are powerful weapons that can be used for good as well as evil. When you are speaking on and off the phone to your patients, your goal is to help them. Is that correct? How you verbally communicate with your patients...
I Am Sure You Are Not Missing Calls At Your Practice.
Did you know the average Dental Practice is missing up to 34% of calls coming into their office? Is this your dental practice? Unless you are tracking and measuring the calls coming into your business you have no idea how many calls are missed and you can't even call...
The Real Reason Why You Have No Patients Right Now
What a tumultuous six weeks it has been so far. Who would have thought a year ago, that this would be our March and April. You would have laughed at them. I know I would have. Every single person on our planet has been affected in some way. Many people have been...
