Learn How To Increase Your Dental Practice Telephone Conversions...

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FREE REPORT NOW >>

Learn How To Increase Your Dental Practice Telephone Conversions...

GET YOUR
FREE REPORT NOW >>

Be Careful. Are You Aware You Are Doing This?

I know I talk and write about this a lot. Yes, you guessed it. Cancellations. Lately I have read a lot of frustrated posts from Dental Practices regarding patients who cancel appointments. Even though most practices either receive many or some cancellation calls, the...

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10 Facts About Dentistry

Fact #1: "Emergency Treatment is ten times more expensive as care." said Dr Howard Farran from Dentaltown. Your patients may not know this. I didn't know this. It is the same with so many things we neglect and stop paying attention to, we end up having to spend more...

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Do You Speak The Same Language As Your Patients?

I am sure you have heard people say, "we are on the same page." When you are successfully connecting with people you are speaking their language. The language they understand immediately! When people understand you and get what you mean, they will trust you and they...

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One Question You Need To Ask Yourself.

Do you want to change enough to change? I love talking in riddles. I'm sure you would agree for improvement in your business to happen, changes must happen. You must be ready and willing to change. Your team must also be ready and willing to change. If your team are...

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Getting Your Patients To Come Back To You

I am sure you hear the word reactivation so often in your Dental Practice. When you contact your patients to reactivate them, what are you really doing? To reactivate means to “restore to a state of activity”. You want to bring your patients back so that they are...

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Keep Your Cool On The Phone And Do This

It seems lately that the biggest issue in the customer service industry is how to stay cool with your customers. We have seen a few Airlines struggling with customer service and how to deal with conflict. Answering the phone in your business can at times be very...

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