CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS
8 STEP CHECKLIST

CLICK HERE TO DOWNLOAD NOW

CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS 8 STEPS CHECKLIST

CLICK HERE TO DOWNLOAD NOW

A Very Important Part Of Every Successful Dental Office

There are many challenges when it comes to running a successful Dental Practice. The most important part of any challenge is how you handle the challenge, the steps to follow to ensure you overcome the challenge and what you put into place to reduce or eliminate it...

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Communicating With Your Patients The Right Way

I’m sure you will all agree that a big part of being an effective communicator is to have fabulous eye contact. Eye contact improves understanding. Eye contact improves connection and eye contact enhances how you communicate with your patients. This is so important in...

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The Best Way To Learn So It Sticks Like Glue

“Learning is the process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences.” This is a great definition of learning but there is something missing. With everything we learn we should have a purpose. I often look up...

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The Best Way To Handle a Cancellation Call

I am just calling to cancel my appointment,” says your patient. “That’s okay. Thank you for letting us know,” says your team. No cancellation is okay, but there are times when patients do need to cancel their appointments. There are many patients who make and confirm...

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This Is The Type Of Energy Your Patients Expect From You

A big part of what I do working with dental teams, is to help them deliver an excellent patient experience and give of great energy with their patients. I call this type of energy, CSE, Customer Service Energy. Does your team give off CSE? I often get asked by...

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Setting Up An Appointment So Your Patient Turns Up On Time

There are many challenges running a successful dental practice and making sure your patients turn up for their appointment and arrive on time, is a big one. When patients don’t turn up for their appointment or arrive late, it affects your appointment schedule and all...

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My Patient Is Not Replying To My Message. What Do I Do Next?

Have you ever wondered what has happened to some of your patients?  You know, the ones that were coming regularly to see you then just stopped coming to appointments, or made no next appointment? Your team have made attempts to contact these patients, but there...

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Dental Phone Excellence
PO BOX 2455
Bowral, NSW 2576
Phone: (+61) 1300 378 044

CALL (+61) 1300 378 044

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