Learn How To Increase Your Dental Practice Telephone Conversions...
Learn How To Increase Your Dental Practice Telephone Conversions...Your Team Struggle With This Every Day
It has come to my attention after speaking with many dental practice owners and teams that one of the biggest struggles their team has is overcoming their fear of selling to patients. Both the dentist and their team have this same struggle. But what is selling really?...
read moreWhat If You Are Not Getting This Right?
First your patient finds you then they speak to you on the phone and make an appointment. They now arrive at your practice for their appointment. This is all the beginning of your patient's experience. You want to ensure every part of the patient's experience...
read moreThe Third Concern Many Dentists Have
Dentists are struggling to get their patients to go ahead with necessary and important treatment. I can see many heads nodding as they read this. Most Dentists at some point have this concern. You may have this concern a lot of the time. Patients saying yes to their...
read moreThe Second Problem I Hear Dentists Complain About.
Last week I wrote about Dentists having no time to do dentistry, run their business and keep everyone happy! Dentists are also very concerned that they just don't have enough New Patients. I know because many Dentists tell me this! They are looking for a solution to...
read more3 Major Concerns For Dentists This Year
You are trying hard to run your business and keep your patients happy but you are still struggling to get it right. Does this sound like you? Do you hear other dentists saying the same thing to you? I want to share with you three of the problems I hear dentists talk...
read moreA Simple Way To Make Your Patient’s Day
Do you talk with your patients? Do you remember what you spoke about? Start making a note of what you talk to your patients about. I know you take clinical notes and know everything about your patient's teeth, but do you know enough about who your patients are? Do you...
read moreSix Ways To Be Likeable On The Phone
Have you noticed that for most people you meet who are likeable, it seems they do it effortlessly? They are just liked by everyone immediately. However, if you analyse, you may find this “effortlessness” is not the case. Likeable people work at being likeable most of...
read moreAre You Excellent, Good Or Average?
When I am training teams to be excellent on the phone and to get excellent results on the phone, I often hear them say that they do this and say that “some of the time”. My question is, why not all of the time? If you do something some of the time in your business...
read moreMy Front Office Is All Over The Place
When Dentists reach out to me for help the one thing I notice that all the offices have in common is no real system. By system I mean a set way things are followed consistently so everything works and is interconnected. A system that is in place, fully understood and...
read moreIf You Have Enough New Patients Then Don’t Read This Blog.
I know converting more calls to appointments is not important to everyone otherwise everyone would be doing something about it. Some dentists have plenty of New Patients and don’t want any more. Some dentists have superstar front office performers who convert nearly...
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