Learn How To Increase Your Dental Practice Telephone Conversions...

GET YOUR
FREE REPORT NOW >>

Learn How To Increase Your Dental Practice Telephone Conversions...

GET YOUR
FREE REPORT NOW >>

Why Is The Conversation On The Phone, All About The Cost?

We all want to know the cost of something we are about to buy. Well most of us anyway. Why is that? Well because you value our money, you work hard for it and times are getting tough for many of us right now. Why wouldn't I ask how much something costs before I decide...

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A Mistake Can Be An Opportunity For You To Deliver WOW.

Have you ever heard people say, "But I am only human." We all make mistakes, every single one of us. I'm sure you have at some point in time. What you aim for is to not make the same mistake over and over again without trying to fix the mistake. This is very true in...

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Three Questions To Ask On Every New Patient Phone Call

The ability to ask great questions is a skill and a gift you can learn very easily? What do you think about that? Do you mind if I ask you a few questions so I know what you are really thinking right now? Do you ask enough questions? Do you answer calls in your dental...

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You Could Be Developing a Bad Habit With Your Patients

" I am just calling to cancel my appointment," says your patient. "That's okay. Thank you for letting us know," says your team. No cancellation is okay, but there are times when patients do need to cancel their appointments and right now during COVID-19 there are many...

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Choose This Person To Answer Your Phones

Most of your patients make an appointment with you over the phone. A person chooses to call your practice and then it all starts. The patient relationship begins on that very first phone call. So, it makes sense to have your very best communicator answering your...

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One Small Change Can Make All The Difference

Part of being an effective communicator is to have fabulous eye contact. Eye contact at the same level is even better. You need to decide are you going to be sit or stand when you communicate with your patient? When I visit Dental Offices I am always intrigued when I...

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The Right People To Have On Your Team

Right now your whole team have been put to the test. Teams have had to step up and show what they are made of. Some have shown they are loyal and steadfast while others have failed! Your team have had to be flexible and think outside the box and you may have had...

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