Learn How To Increase Your Dental Practice Telephone Conversions...
Learn How To Increase Your Dental Practice Telephone Conversions...How To Get More Patients Making And Confirming Appointments
I am sure many of you have heard this: It is not what you say it’s how you say it. Yes, it is important HOW you speak to your patients but EQUALLY important, is WHAT you say to your patients. It is what you say and how you say it! Your Team communicates every day with...
10 Important Facts Every Dentist Should Know
Fact #1: “Emergency Treatment is ten times more expensive as care.” said Dr Howard Farran from Dentaltown. Your patients may not know this. It is the same with so many things we neglect and stop paying attention to, we end up having to spend more money to fix it when...
How Patients Say YES To Dental Treatment And Care
Why do your patients say NO to their necessary dental treatment? The problem might be that your patient did not understand the importance and urgency of their treatment. So why does this happen? The problem is very often a communication issue. You have not...
What Is Happening Next With Your Patients?
When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...
The Best Medicine Right Now For Your Patients
I know we are living in very tense times and what is happening in our world is serious so it is time for us all to pay attention to how we are feeling, how we are responding to the world and what sort of coping mechanisms we are putting into place to keep our mental...
How To Look After Your Biggest Investment
Does is seem like your team are just not getting their job done and under-performing? Are they doing something completely different to what you want them to do? Have you ever listened to your team when they answer the phone and speak to patients and they just don't...
Correct Appointment Scheduling Is Not Only About Your Patient.
During these challenging times right, I know most Dental Practices have been operating very differently to what they would normally. All businesses somehow have had to adapt and make changes like they never thought they would ever have to. You will survive as long as...
This Is A Big Challenge For Many Dental Practices Every Day
There are many challenges when it comes to running a successful Dental Practice. The most important part of any challenge is how you handle the challenge, the steps to follow to ensure you overcome the challenge and what you put into place to reduce or eliminate it...
Why Is The Conversation On The Phone, All About The Cost?
We all want to know the cost of something we are about to buy. Well most of us anyway. Why is that? Well because you value our money, you work hard for it and times are getting tough for many of us right now. Why wouldn't I ask how much something costs before I decide...
A Mistake Can Be An Opportunity For You To Deliver WOW.
Have you ever heard people say, "But I am only human." We all make mistakes, every single one of us. I'm sure you have at some point in time. What you aim for is to not make the same mistake over and over again without trying to fix the mistake. This is very true in...
