CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS
8 STEP CHECKLIST

CLICK HERE TO DOWNLOAD NOW

CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS 8 STEPS CHECKLIST

CLICK HERE TO DOWNLOAD NOW

A Bad Question To Ask a Person Calling Your Practice

There are a number of questions not to ask your patient but my all time least favourite is….. “Have you been here before?” Why is this such a bad question to ask? Because you might as well say….. ““Who are you?” “I don’t remember who you are?” And what your patient...

read more

A New Epidemic Is Starting To Happen

What a crazy year it has been so far, with numerous lock downs and restrictions on what dental treatment you can and cannot do. During this time there have been so many patients urgently wanting appointments, some you have been able to see and others you have not!...

read more

The Best Way To Handle A Patient Complaint Call

Have you ever received a “Patient Complaint Call”? When someone complains about something it is an opportunity for them to vent their feelings about a situation or maybe even about a person. They are usually annoyed, angry and definitely frustrated by the situation...

read more

The Never And Always In Your Dental Practice

Does your team know what they should NEVER do and what they should ALWAYS do for patients? Once you and your team are clear about the NEVER and ALWAYS with patients, then you can give your patients a memorable and positive experience. When you start thinking about...

read more

Do You Know The Number Of New Patient Calls You Had Today?

Everyone who calls your dental office has already partly chosen you as their dentist. Something influenced them to choose to call you in the first place. It was either your fabulous website and SEO or a friend referred them after telling them how wonderful you are or...

read more

People Skills Are Mandatory In A Dental Practice

If you have a team member with awful people skills then do everyone a big favour, and help them find a different career. I know this easier said than done. Having people with no people skills or no attitude to care and serve your patients, is harmful to your patients,...

read more

One Of The Best Ways To Stay In Touch With Your Patients

Have you been keeping in touch with your patients? More than ever people are screaming out for contact and support. Your patients are especially needing this right now. One of the easiest ways to keep in touch with your patients is through social media. So many of...

read more

Why Do I have Trouble Keeping My Team Members?

I speak to many dentists each week and there are two question I get asked, over and over again. "Why do team members only stay at the practice for a short time? How do I hang on to my team?' Dentists and business owners are scratching their heads, wondering what is...

read more

Pin It on Pinterest

Share This