A Dental Office needs to be aware of what needs to be done each day, no matter what. Setting daily goals is so important. Without Daily Goals the Front Office will become lost, fall apart, and a place of great stress. I am going to focus on Phone Activities for each...
Empowering your Front Office People to be great on the Phone is one of the most enjoyable professional feelings you can experience in your Dental Business, besides helping get your patients out of pain and helping to make them look and feel fabulous! Empowering the...
Are you ready before you call your Patient? Do you feel that you are not sure what to ask your Patient and have trouble answering their questions? You may not have seen your patient for a while and they are overdue for their clean appointment or they have treatment to...
I have written before about the “Art of Engagement”. And really, there have been so many books written about the Art of Engagement. We all know this is such an important subject, and a very effective way to connect and communicate with people, so why do we still...