Only Offer This When You Make Appointment Times And Watch The Difference
I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do you...
When You Say You Will And You Don’t.
What has happened to the world? Once upon a time in faraway world there was something called your word. Your word was a “social norm” that was very important. A world when you said you would do something and you did it. Thank goodness there are some trustworthy people...
Know What Is Going On In Your Dental Practice. Start By Measuring These Six Numbers On The Phone.
Knowing is powerful! Not knowing is dangerous. Keep up the great work if you are tracking and measuring your results. You are amongst the small minority of Dental Offices that are. Many practices are working hard but do not know how they are really going and are not...
