Going into a new year should always force you to stop and assess the highs and lows of your business during the previous twelve months. During 2016 I am sure you have celebrated the highs and worked out what you need to do to continue celebrating, but have you really...
I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do you...
What has happened to the world? Once upon a time in faraway world there was something called your word. Your word was a “social norm” that was very important. A world when you said you would do something and you did it. Thank goodness there are some trustworthy people...
Knowing is powerful! Not knowing is dangerous. Keep up the great work if you are tracking and measuring your results. You are amongst the small minority of Dental Offices that are. Many practices are working hard but do not know how they are really going and are not...