How To Make Or Break A Patient Relationship
There is so much talk lately about the importance of building rapport with patients, developing a relationship with your patient and making a connection with your patient. This is fabulous but when and how do you do this? If you believe that the time to build a...I Can’t Believe How Many Business Owners Let This Happen.
I call a Dental Office and they are very busy and this is what I hear: “Thank you for calling Green Dental. Do you mind If I put you on hold.” (I am placed on hold before I even get to say a word!) Now I either get to listen to awful flute music or maybe a...If You Never Make Mistakes With Your Patients Then Please Don’t Read This
Communication is the ability to be heard and understood. Wouldn’t you agree? The outcome of communication is a response of some sort either verbal or with an action. From time to time communication can fail and fall down. I know this because it happens to me...
