How To Get More Patients Making And Confirming Appointments

I am sure many of you have heard this: It is not what you say it’s how you say it. Yes, it is important HOW you speak to your patients but EQUALLY important, is WHAT you say to your patients. It is what you say and how you say it! Your Team communicates every day with...

How Patients Say YES To Dental Treatment And Care

Why do your patients say NO to their necessary dental treatment? The problem might be that your patient did not understand the importance and urgency of their treatment. So why does this happen? The problem is very often a communication issue. You have not...

What Is Happening Next With Your Patients?

When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...

The Best Medicine Right Now For Your Patients

I know we are living in very tense times and what is happening in our world is serious so it is time for us all to pay attention to how we are feeling, how we are responding to the world and what sort of coping mechanisms we are putting into place to keep our mental...

How To Look After Your Biggest Investment

Does is seem like your team are just not getting their job done and under-performing? Are they doing something completely different to what you want them to do? Have you ever listened to your team when they answer the phone and speak to patients and they just...

Correct Appointment Scheduling Is Not Only About Your Patient.

During these challenging times right, I know most Dental Practices have been operating very differently to what they would normally. All businesses somehow have had to adapt and make changes like they never thought they would ever have to. You will survive as long as...

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