Why You Should Never Ask This Question
“Would you like to make an appointment?” The reason you NEVER want to ask a caller this question is because they can say NO. Then what do you say? What do you want the reply to be? YES. Of course. Yes, I do want an appointment. Stop being soft with your callers....
These Are The People To Listen To
There are so many people out there teaching us everything under the sun to help us in our personal lives and our businesses. But who do you choose? I choose people I like and they get me. Once I like someone I start to develop trust. I also choose to listen to people...
The Hard Truth About Calls To Your Office
Most of you probably already know what a “call conversion” is. It is a call that comes into your dental office that then becomes an appointment. I like to take this one step further. A call that comes into your dental office that becomes an appointment...
One Of The Best Ways To Keep In Touch With Your Patients
I often write about making sure you keep in touch with your patients and how you can do this. One great way to keep in touch with your patients is through social media. So many of your patients are now on social media, checking posts every hour or so and staying...
