I am sure many of you have heard this: It is not what you say it’s how you say it. Yes, it is important HOW you speak to your patients but EQUALLY important, is WHAT you say to your patients. It is what you say and how you say it! Your Team communicates every day with...
Fact #1: “Emergency Treatment is ten times more expensive as care.” said Dr Howard Farran from Dentaltown. Your patients may not know this. It is the same with so many things we neglect and stop paying attention to, we end up having to spend more money to fix it when...
Why do your patients say NO to their necessary dental treatment? The problem might be that your patient did not understand the importance and urgency of their treatment. So why does this happen? The problem is very often a communication issue. You have not...
When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...