Is Your Team Appointment Scheduling But Only Thinking About The Patient And Not The Practice?
Developing excellent phone skills and having the ability to turn each call into an appointment is just the first step. The next step is to have the ability to schedule the appointments so the needs of the practice are being met and not just the needs of the patient. I...More Questions To Ask About How Effectively Your Front Office Is Communicating On The Phone
Last week I wrote about four important questions you need to ask yourself: Is the phone being used to call patients? Are patients making their next appointment before they leave? Is the phone being answered correctly? Are appointments being made over the phone? Here...Seven Questions To Ask As To Whether Your Front Office Is Communicating Effectively On The Phone.
I have spoken about this many times before. The phone is one of the most important Dental Instruments in your Practice. A good test would be to disconnect your phone for a day. Yes you will still receive emails, probably asking why your phone is not working. Talking...
