The Number One Reason Why New Patients Keep Changing Their Appointments
Yes, I am going to give you only ONE reason why your New Patients keep changing their appointments. I know there are many reasons why your patients keep changing their appointments, but I have noticed lately after working with many dental offices, that this appears to...You Need To Be Both Of These With Your Patients
The front office in a Dental Practice has many challenges every single day. One in particular is answering the phone. I know this because I listen to calls coming into dental offices every day and I hear the types of calls answered by teams and it’s not an easy...
When You Call Patients To Change Their Appointments, This Is What Happens.
Do your patients change their appointments? Or are you doing everything you need to do to prevent patients from changing their appointments? I always ask dental teams this one question. “Do you enjoy moving patients around in your appointment book?”. No...The Easy Way To Fix The Missed Opportunity In Your Dental Practice
I am very sorry if your new patient call conversion rate is only twenty two percent, but I am also glad. It is a gift when you know something is not good or not working well in your business because now you have the opportunity of knowing and doing something to fix...Be Careful. Are You Aware You Are Doing This?
I know I talk and write about this a lot. Yes, you guessed it. Cancellations. Lately I have read a lot of frustrated posts from Dental Practices regarding patients who cancel appointments. Even though most practices either receive many or some cancellation calls, the...
