Keep Your Cool On The Phone And Do This!
It seems lately that the biggest issue in the customer service industry is how to stay cool with your customers. We have seen a few Airlines struggling with customer service and how to deal with conflict. We are seeing people being thrown of flights and mothers hit in...
The Magic Ingredient For Your Dental Office
Laughter is the magic ingredient for a great life! Research has shown that if you do this everyday you are healthier, people love to be with you and you make people feel great! Laughter is so important in our Dental Office with our team and our patients. It might seem...
A Trap You Can Easily Fall Into
You want to have enough patients that you can manage successfully, grow your business, and still offer optimal care. To care for your patients you need to know them. You need to know what they need and what they want. What “we” need is a matter of survival and...
