What Your Team Are Not Saying On The Phone
There is so much focus on what teams are saying and asking on the phone and how they should be saying things differently to get better results, but what about what your team are not saying. That first phone call to your dental office is crucial. On this call the...
Your Team Struggle With This Every Day
It has come to my attention after speaking with many dental practice owners and teams that one of the biggest struggles their team has is overcoming their fear of selling to patients. Both the dentist and their team have this same struggle. But what is selling really?...
What If You Are Not Getting This Right?
First your patient finds you then they speak to you on the phone and make an appointment. They now arrive at your practice for their appointment. This is all the beginning of your patient’s experience. You want to ensure every part of the patient’s...
