“I Feel I Might Annoy Our Patients.”
There are two words here that concern me. “Feel” and “might”. How often have you felt something that is just not what is really happening? How often have you thought it might be the case and it was not? Be very careful presuming anything when you follow up patients to...
This Is Who I Am.
I was recently listening to a debate between a man and a woman and one of the participants said, “Everyone who knows me, knows those words don’t represent me.” The truth is, our words do represent us. Very much so! What we say to people is who we are. I know there...
The Secret To The Very Best Way To Get More New Patients.
You must make the first move when it comes to connecting with your patients. What are you waiting for? Don’t wait for an invitation. “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people...
Say This To Your Patients and Watch What Happens.
Have you ever been out and about and heard something that just sounds so wrong? I was buying a DVD in a retail store last week when I heard what seemed to be the same thing said by two different sales people. I was lined up waiting for an available checkout person and...
