The Easiest Way To Create The Best Impression On The Phone
In this blog I want to get back to the basics of answering the phone. Please check that your team have the basic skills of answering the phones in your Dental Office before they start answering your phones. Start with the basics then add on from there. You need to...
I Was So Surprised By This.
I was watching a television show on SBS recently where a doctor does live broadcasts of consultations with patients. I was so surprised at what they don’t do correctly. Now I imagined that this TV show is set up and staged. So I was expecting the absolute very best. I...
Do You Leave The Exit Door Open?
Are You Sick Of All The Dental Fluff Out There?
There is so much fluff out there it is not funny. There is so much information filling your head each day. Let’s face it. It really is just a load of fluff! Well it is only fluff until you use it and put it into action. Information is there for a reason. Information...
