A Mistake Can Be An Opportunity For You To Deliver WOW.
Have you ever heard people say, “But I am only human.” We all make mistakes, every single one of us. I’m sure you have at some point in time. What you aim for is to not make the same mistake over and over again without trying to fix the mistake. This...Three Questions To Ask On Every New Patient Phone Call
The ability to ask great questions is a skill and a gift you can learn very easily? What do you think about that? Do you mind if I ask you a few questions so I know what you are really thinking right now? Do you ask enough questions? Do you answer calls in your dental...You Want To Always Make Sure This Is Right In Your Dental Office.
I heard this line recently while watching the Footy Show…… “You Have To Get The Front Office Right Before The Players Start Playing!!!” And I thought…. This is so true for the Dental Office. This is true for every business. Your Front Office is vital to...You Could Be Developing a Bad Habit With Your Patients
” I am just calling to cancel my appointment,” says your patient. “That’s okay. Thank you for letting us know,” says your team. No cancellation is okay, but there are times when patients do need to cancel their appointments and right now...Learn How To Increase Your Dental Practice Telephone Conversions.
I often get asked, how I quickly and easily I doubled my New Patient call conversions and doubled the size of our Dental Practice along the way. I am a former primary school teacher who worked in and owned a dental practice with my husband, the Dentist. We were...
