How To Answer The Questions People Ask When They Call Your Dental Practice
Wouldn’t it be great if everyone that called your dental office asked this question: “Can I please make an appointment?” You would immediately find out what type of appointment they needed, what their dental problem and concern is and then ask if...Lockdown Communication With Your Patients
During the COVID Lockdowns, make as many outgoing calls to your patients as possible. Call patients to reschedule their treatment and care before they call you. Reschedule your patients where possible even if you don’t know for sure whether the lockdown, is...10 Facts You May Not Know
Fact #1: “Emergency Treatment is ten times more expensive as care.” said Dr Howard Farran from Dentaltown. Your patients may not know this. I didn’t know this. It is the same with so many things we neglect and stop paying attention to, we end up...Your Patients Have Their Own Checklist
Did you know that your prospective patients calling your dental practice, have their own checklist? A checklist that they are ticking off before they choose to come in and see you as their dentist. I’m sure you would agree that on this checklist is finding out...The Definition Of A Good Practice Manager
Many Dentists are confused about whether they need a Practice Manager or not! I used to believe that most dental practices did not need a Practice Manager, even though for many years I was a Practice Manager. Surely, if you have a great team who are fully trained in...
