How do you get great success in your business?
Well, the best start is to always be on the lookout for where you are failing, and need improving and start there.
It is easy to fall into the trap of trying to change things in your business that are already working quite well and then meantime you overlook what we really need to change and improve.
One of the areas that often gets overlooked, is the development and improvement of communication skills in the practice.
I know you have heard this from many people, but the fact is it doesn’t matter how good a dentist you are, if you cannot communicate effectively with your patients, and equally important is how your team are communicating with your patients on that very first phone call and when your patients arrive at the practice.
Your team are the first point of contact, that first touch point and they need to get their communication skills in top shape.
I know every dentist and business owner wants their team to effectively communicate with patients so they are giving them the very best service and care, but they just cannot do this without knowing how.
Are you setting the expectations and letting your team know what results you need from them, but not arming your team with the skills and know how to achieve this?
It is very easy for team members to become confused and overwhelmed when they do not have the skills needed.
Running a successful dental practice has changed over the years and it’s getting harder and harder to keep up with everything. I see this with the practices I work alongside.
My advice is to find out what your team need help with and find a way to educate them and make life easier for them.
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T H E D E N T A L P H O N E E X C E L L E N C E O N L I N E M A S T E R C L A S S I S H E R E !
www.dentalphoneexcellencemasterclass.com
I LISTENED TO YOU and finally my Master Class is here ONLINE just for YOU!
Your team do not need a day off work to attend this Master Class. YOUR TEAM can complete the Dental Phone Excellence Master Class right there in your practice at their own pace. The BEST part of my Master Class is that you have it FOREVER once you purchase the Master Class.
It’s time to say GOODBYE to New Patients calling your office and NO APPOINTMENT ever being made, people calling your office about the price and never making an appointment and your patients continually calling to cancel their appointment!
There are 7 Learning Modules in this Master Class
• Module 1: How to Effectively Communicate with Your Patients
• Module 2: The 8 Steps to the New Patient Call
• Module 3: How to Answer the Questions Callers Ask
• Module 4: Correct and Easy Appointment Scheduling
• Module 5: How to Prevent and Handle Cancellations
• Module 6: How to Follow Up Your Patients
• Module 7: Giving the Very Best Patient Experience
www.dentalphoneexcellencemasterclass.com
There are a total of 42 Learning Videos and over 60 Worksheets, Checklists, Templates, Scripts and Flowcharts to help support your team’s learning.
This program has been designed to teach dental teams how to communicate more effectively with their patients and get better results.
This Master Class is easy to understand, easy to work through and you can go through the program at your own pace.
This is the Master Class that guarantees your success when you start using the strategies and skills we go through together.
To secure you LIFETIME access to my Master Class click the link below. It is that fast and easy to get!
www.dentalphoneexcellencemasterclass.com
I look forward to seeing you all get the RESULTS you deserve and MORE!
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Call Tracking Excellence
Click this link to find out how to get started. It’s that easy! http://www.calltrackingexcellence.com/
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