The Surest Way To Keep Your Patients Coming Back To You

Customer service makes the difference in your dental office. Offering amazing customer service is memorable to your patients, gets your patients referring their family and friends, and creates the value your patients are looking for. So what is customer service in a...

What You Need So You Do Not Waste Lots Of Money On Marketing

Great your phones are ringing hot, your external marketing is doing it’s thing and driven lots of qualified potential patients to call your office. But there is ONE BIG PROBLEM. You are still not getting enough new patients, or the appointment is made and the...

No Time To Do What You Need To Do

“I have no time.” We have all said this at some point. Maybe you said this today. Most Dentists I speak with are so time poor it is not funny. Why is this so? After all don’t you work super hard so we can have more time to spend with your family and...

Behind The Curtains Of Your Dental Practice

The best advice I ever heard was, “Do not air your dirty laundry in front of your patients.” There are many aspects of your practice you need to keep private. After hearing this, I had a close look at our dental office. What were our patients hearing while they were...

The 5 Myths of Answering a Phone In a Dental Practice

I wish someone had told me these when I first started working in a dental practice. It’s time to get to the truth and got rid of these myths. Myth Number 1: Anyone can answer a phone Well, I am living proof that this is a myth! No, not anyone can answer the...

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