Boost Your Business: Why a Reliable Phone System is Key to Success.

I am always shocked to find so many dental offices who have an outdated phone system yet they have state of the art equipment in their surgery! I get the need to have the latest techniques and ways to provide your patients with the latest technology to create those...

Does Your Patient Have a Clear Next Step?

When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...

This Has Been a Sad Discovery

It is a fact that if you can help make people feel good you will be more successful with your patients. Over the years working in my Dental Practice and now working with many other Dental Practices, I soon worked out that the small things you do for your patients,...

This Is A Big Part Of Your Customer Service And Patient Experience

First your patient finds you then they speak to you on the phone and make an appointment. They now arrive at your practice for their appointment. This is all the beginning of your patient’s experience. You want to ensure every part of the patient’s experience...

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