Lockdown Communication With Your Patients

During the COVID Lockdowns, make as many outgoing calls to your patients as possible. Call patients to reschedule their treatment and care before they call you. Reschedule your patients where possible even if you don’t know for sure whether the lockdown, is...

5 Questions Your Patient Should NOT be Asking You

Your patients ask many questions prior to their appointment, but they call you a day or two before their appointment and start asking you these questions: When is my appointment? How long does my appointment go for? What is the appointment for? Who will I be seeing?...

What You Need So You Do Not Waste Lots Of Money On Marketing

Great your phones are ringing hot, your external marketing is doing it’s thing and driven lots of qualified potential patients to call your office. But there is ONE BIG PROBLEM. You are still not getting enough new patients, or the appointment is made and the...

No Time To Do What You Need To Do

“I have no time.” We have all said this at some point. Maybe you said this today. Most Dentists I speak with are so time poor it is not funny. Why is this so? After all don’t you work super hard so we can have more time to spend with your family and...

Behind The Curtains Of Your Dental Practice

The best advice I ever heard was, “Do not air your dirty laundry in front of your patients.” There are many aspects of your practice you need to keep private. After hearing this, I had a close look at our dental office. What were our patients hearing while they were...

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