CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS
8 STEP CHECKLIST

CLICK HERE TO DOWNLOAD NOW

CONVERT 60-70% MORE NEW PATIENT CALLS WITH THIS 8 STEPS CHECKLIST

CLICK HERE TO DOWNLOAD NOW

Your Biggest Investment In Your Practice Should Be……….

Does is seem like your team are just not getting their job done and under-performing? Are they doing something completely different to what you want them to do? Have you ever listened to your team when they answer the phone and speak to patients and they just don’t...

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This Is Always A Great Place To Start

How do you get great success in your business? Well, the best start is to always be on the lookout for where you are failing, and need improving and start there. It is easy to fall into the trap of trying to change things in your business that are already working...

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This Will Wow Your Patients

You must be wondering what that one thing is that will wow potential patients and the patients you already have. Well, there are many things we can all do on the phone and in our Dental Practice, that will make a huge difference to our patients and how they feel. But...

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Three Important Parts Of Every Call

Often, when you answer the phone in your Dental Practice you lose sight of “WHY” the person calling has called you in the first place. Remember, all you need to do is three things: Listen carefully Ask the right questions Make the Appointment It’s that simple. Or is...

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This Is What Your Patients Really Want

Did you know that your prospective patients calling your dental practice, have their own checklist? A checklist that they are ticking off before they choose to come in and see you as their dentist. I’m sure you would agree that on this checklist is finding out the...

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Finding A Solution For Your Patient On The Phone Call

When a person calls a dental practice, it is usually because they have a dental problem or concern. Sometimes there is super urgency and sometimes not! People that call a dental practice are looking for some sort of immediate solution to their problem that is not...

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What You Are Not Told About Following A System

Life in your Dental Office is a busy place with people multi-tasking, following systems, offering the “Ultimate Patient Experience” and all with a very big smile. But unfortunately, you can easily get caught up in the system of the system, and lose sight of what you...

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The Best Way To Help Your Team On Phone Calls

I am often asked, how do you give excellent customer service on the phone? The answer is, very easily. The best customer service you can give on a phone call, is by scheduling and confirming an appointment for the caller. You just need to have the right type of...

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