Change is inevitable, if you want to grow and get better at whatever you are doing right now.

I know you have heard this before and it has become a cliche, but keep reading.

The last few years we have had to change and bend and pivot at the hands of this awful virus with the regulations and restrictions that have been thrust upon us with little or no notice!

Some dental offices stayed afloat and started making changes even if they took a bit of a hit to their business. Other dental offices struggled with the change and didn’t cope well and have taken a big hit!

The changes you need to make in 2022 will be all about coming back and being better.

So what are your plans? Do you have a plan for growth in your practice?

First look at what is not working for you. What can you put into place to change this?

One simple change I have seen many practices successfully make, is how their phones are being answered.

Ask yourself these 4 questions:

1. Are most of the calls coming into your office being answered correctly so the outcome is a kept appointment?

2. Are your team building immediate rapport with the callers and positively representing your business and you?

3. Are patients committed to their appointment for treatment and care with a low cancellation rate?

4. Does your team know how to communicate with your patients to help keep them on track for treatment and care?

If you answered no to any or all of your questions, then it is time to make changes immediately.

Implementing simple communication strategies is easy and quick and will help you grow your practice in 2022.

What are you waiting for?

I’m also here to help each one of you make those changes.



Here is my Master Class, ONLINE just for YOU!

Your team do not need a day off work to attend this Master Class. YOUR TEAM can complete the Dental Phone Excellence Master Class right there in your practice at their own pace. The BEST part of my Master Class is that you have it FOREVER once you purchase the Master Class.

It’s time to say GOODBYE to New Patients calling your office and NO APPOINTMENT ever being made, people calling your office about the price and never making an appointment and your patients continually calling to cancel their appointment!

There are 7 Learning Modules in this Master Class

•         Module 1: How to Effectively Communicate with Your Patients

•         Module 2: The 8 Steps to the New Patient Call

•         Module 3: How to Answer the Questions Callers Ask

•         Module 4: Correct and Easy Appointment Scheduling

•         Module 5: How to Prevent and Handle Cancellations

•         Module 6: How to Follow Up Your Patients

•         Module 7: Giving the Very Best Patient Experience

There are a total of 42 Learning Videos and over 60 Worksheets, Checklists, Templates, Scripts and Flowcharts to help support your team’s learning.

This program has been designed to teach dental teams how to communicate more effectively with their patients and get better results.

This Master Class is easy to understand, easy to work through and you can go through the program at your own pace.

This is the Master Class that guarantees your success when you start using the strategies and skills we go through together.

To secure you LIFETIME access to my Master Class click the link below. It is that fast and easy to get!

I look forward to seeing you all get the RESULTS you deserve and MORE!


Call Tracking Excellence

Click this link to find out how to get started. It’s that easy!

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