The First Step To Successfully Communicating With Your Patients
Most Dentists I know do amazing dentistry and love what they do. I think they are all brilliant! But one of the biggest challenges I see Dentists facing, is having the communication skills to match the dentistry they offer their patients. Being a successful dentist is...Three Important Parts Of Every Call
Often, when you answer the phone in your Dental Practice you lose sight of “WHY” the person calling has called you in the first place. Remember, all you need to do is three things: Listen carefully Ask the right questions Make the Appointment It’s that simple. Or is...Finding A Solution For Your Patient On The Phone Call
When a person calls a dental practice, it is usually because they have a dental problem or concern. Sometimes there is super urgency and sometimes not! People that call a dental practice are looking for some sort of immediate solution to their problem that is not...Is Scheduling Your Patient’s Next Appointment Nice And Smooth?
When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...
