Your Duty Of Care As A Dental Professional
We have all been affected by the passing of her Majesty Queen Elizabeth II. We have all seen the world admire this woman close up or from afar. But what stands out the most is Queen Elizabeth’s duty to her role and the sovereign. She was steadfast no matter...You Need To Know This Secret
A person calling your dental office wants an appointment. Well you would think so. But all you really know for sure is that most people who ring your dental office have a dental problem or concern. The next step is up to you. That is the secret. Making the appointment...What To DO When Your Patient Is Unhappy
I know you do not want to think about your patients ever being unhappy, but even when you are top of your game things can go wrong. Your patients have many things happening in their lives and the last few years have been a challenge for us all, so it is no surprise...Are They Difficult Or Is It a Difficult Situation Ready To Solve?
We have all said this under our breath: “What a difficult patient!” You know the patient… You can’t seem to find a time that suits them. They cancel all the time. You are always following them up. They never want to have all their treatment completed. They are in pain...
