It’s time to setup your Practice Appointment Book for 2024.

A well-managed Appointment Book shows on the faces of your team and your patients.

I know it can be difficult to know all your dates for 2024 but try to get onto this ASAP.

For your Practice Appointment Book to run effectively and efficiently you need to include all those dates that will affect the appointments that your team schedule for you.

The last thing you ever want to happen is for one of your practitioners at the practice not to give enough notice for days of leave. This includes holidays and education.

If you can get the whole team super organised and plan for holidays, courses and seminars so these days are noted, and any team rosters adjusted.

It can be very awkward when a patient is called at the last minute and their confirmed appointment, rescheduled by you! Believe me I hear these phone calls and your patients are usually annoyed and put out.

Also now is the time to start looking closely at the type of appointment blocks you want in your schedule. It’s great to have an appointment template to ensure great flow for your days as well as hitting production goals to continue and improve the practice profitability.

Appointment Book Templating can seem daunting at first but once you sit down and work out what you perfect day or week looks you will never go back to an Appointment Book where you throw patient appointments anywhere. Let me know if you need a hand with this.

At our practices, we went from no Appointment Book Template, to a well organised and highly profitable schedule, and this is what we teach other teams to do.

Templating is the best thing ever. It works like a charm!

Practice profitability is what keeps a practice healthy and in business and helps your patients.

I love to see a well-designed and planned Appointment Book right out of the gates at the beginning of each year.

The practice that does this is always going to run smoother.

Don’t forget to note school holidays in your state and any other special celebrations that may involve the practice closing or a change in your team rosters.

This type of planning is a team effort. Everyone considers the days in the year that they would like to apply for leave and education.

You want to avoid last minute changes in the Appointment Book that will only lead to chaos and patient dissatisfaction.

So now is the time to open your 2024 Appointment Book and plan ahead.



I LISTENED TO YOU and finally my Master Class is here ONLINE just for YOU!

Your team do not need a day off work to attend this Master Class. YOUR TEAM can complete the Dental Phone Excellence Master Class right there in your practice at their own pace. The BEST part of my Master Class is that you have it FOREVER once you purchase the Master Class.

It’s time to say GOODBYE to New Patients calling your office and NO APPOINTMENT ever being made, people calling your office about the price and never making an appointment and your patients continually calling to cancel their appointment!

There are 7 Learning Modules in this Master Class

•         Module 1: How to Effectively Communicate with Your Patients

•         Module 2: The 8 Steps to the New Patient Call

•         Module 3: How to Answer the Questions Callers Ask

•         Module 4: Correct and Easy Appointment Scheduling

•         Module 5: How to Prevent and Handle Cancellations

•         Module 6: How to Follow Up Your Patients

•         Module 7: Giving the Very Best Patient Experience

There are a total of 42 Learning Videos and over 60 Worksheets, Checklists, Templates, Scripts and Flowcharts to help support your team’s learning.

This program has been designed to teach dental teams how to communicate more effectively with their patients and get better results.

This Master Class is easy to understand, easy to work through and you can go through the program at your own pace.

This is the Master Class that guarantees your success when you start using the strategies and skills we go through together.

To secure you LIFETIME access to my Master Class click the link below. It is that fast and easy to get!

I look forward to seeing you all get the RESULTS you deserve and MORE!


Call Tracking Excellence

Click this link to find out how to get started. It’s that easy!





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