Four Reasons Why Your Team Are Under Performing

Does it seem like your team are just not getting their job done? Is your team doing something completely different to what you want them to do? When you catch yourself listening to your team on the phone, are you disappointed with what you hear? Part of the reason why...

Price Is Important, But When Does It Become Less Important?

This is a very interesting question. When is price less important to you? Yes, that’s correct. Price is LESS important when you value what you are paying for, even if it’s MORE! I’m sure at some point, you have been in the situation where you were...

The Face Of Your Business Is Important But What About The Voice?

Answering phones in every business involves lots of moving parts, and must have a great system to follow. When you call a business, it is usually the first point of contact for you as a customer. You may have already looked up the business online or on social media,...

Take Control And Step into 2024 The Right Way

It’s that time of the year and as it draws to a close, you think about the year gone by. What you achieved and what you did not achieve. Did you stick to your goals? Maybe you did not set goals and now wish you had. You think about the good and bad and how your...

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