How To Find Out What Is Important To Your Patients
Did you know that your prospective patients calling your dental practice, have their own checklist? A checklist that they are ticking off before they choose to come in and see you as their dentist. I’m sure you would agree that on this checklist is finding out the...You Could Be Driving Your Patients Away. What To Look Out For.
The DENTAL language your patients understand! Are you speaking the same language as your patients? When your patients understand you and get what you mean, they trust you and follow your advice, suggestions and recommendations. If your patients are not understanding...Delivering Delight: The Key to Exceptional Customer Service
Most people know by now that I live and breathe Customer Service in and out of the Dental Office. Like most people I love to receive Excellent Customer Service, but I also equally enjoy giving it. You might say this gives me an edge. When you receive Excellent...Boost Your Business: Why a Reliable Phone System is Key to Success.
I am always shocked to find so many dental offices who have an outdated phone system yet they have state of the art equipment in their surgery! I get the need to have the latest techniques and ways to provide your patients with the latest technology to create those...
