We are always looking at different ways to help stay focused and increase efficiency, both at home and work.

In today’s world it is very easy to lose track and start doing too many things.

There are so many distractions that cause us to lose our focus.

I always have a giggle when I hear how some people are better at multitasking than others.

I believe multitasking is over-rated. What do you think?

I see many people multitasking all the time, and all I see is lots of tasks being completed but none really well.

So how can you help your team stay focused on each task at work and do them well?

One simple way is to let your team have some say in their workspace. Let your team be involved in the styling of your patient lounge and their desk. Many team members have a keen sense of style, and their input is valuable.

Studies have shown an increase in the productivity of employees who have had a level of control over their workspace.

Another simple way to help your team be more productive is to use green and blue tones, which are proven to help boost focus.

A few indoor plants will also help revitalise a patient lounge and give your team a fresh outlook.

Now this is so important, your team need regular breaks.

When team members return from a short break they are more refreshed and ready to get back to task with more focus.

Why not have something to help your team while they take a short break such as some colouring books, crosswords, or puzzles. Something to keep their brain active and energised, while they are away from the focus of their task.

Here is a very simple way to help your team stay focused, praise them when they have done a good job or made headway in a task. There is nothing better than receiving encouragement. For some reason many adults forget to give encouragement and praise to other adults thinking this is something you do with children. The reality is that you need encouragement no matter what your age.

A daily work plan so your team know what the day looks like is essential. Of course, an early morning team huddle is the perfect place to help your team start being focused for the day. Being clear and knowing what to do for the day is a fabulous way to stay focused. Make sure the daily plan is written down so it can be checked off when completed.

Help your team set some goals. This can start as a team building exercise but then each person has 4-5 things they are focusing on at work.

Remember to have regular one on one performance catch ups. This is a great time to discuss staying focused and different strategies they can use to help them stay focused.

Always keep in mind that each person in your team stays focused differently. What helps one person stay on task may be very different to what another person needs. So, find out what helps you team stay focused and suggest some of the simple ways I’ve shared with you.

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T H E  D E N T A L  P H O N E  E X C E L L E N C E  O N L I N E  M A S T E R  C L A S S  I S  H E R E !


I LISTENED TO YOU and finally my Master Class is here ONLINE just for YOU!

Your team do not need a day off work to attend this Master Class. YOUR TEAM can complete the Dental Phone Excellence Master Class right there in your practice at their own pace. The BEST part of my Master Class is that you have it FOREVER once you purchase the Master Class.

It’s time to say GOODBYE to New Patients calling your office and NO APPOINTMENT ever being made, people calling your office about the price and never making an appointment and your patients continually calling to cancel their appointment!

There are 7 Learning Modules in this Master Class

•         Module 1: How to Effectively Communicate with Your Patients

•         Module 2: The 8 Steps to the New Patient Call

•         Module 3: How to Answer the Questions Callers Ask

•         Module 4: Correct and Easy Appointment Scheduling

•         Module 5: How to Prevent and Handle Cancellations

•         Module 6: How to Follow Up Your Patients

•         Module 7: Giving the Very Best Patient Experience


There are a total of 42 Learning Videos and over 60 Worksheets, Checklists, Templates, Scripts and Flowcharts to help support your team’s learning.

This program has been designed to teach dental teams how to communicate more effectively with their patients and get better results.

This Master Class is easy to understand, easy to work through and you can go through the program at your own pace.

This is the Master Class that guarantees your success when you start using the strategies and skills we go through together.

To secure you LIFETIME access to my Master Class click the link below. It is that fast and easy to get!


I look forward to seeing you all get the RESULTS you deserve and MORE!


Call Tracking Excellence

With Call Tracking Excellence your team will learn the SAME exact processes Jayne used to:  

1. Dramatically improve new patient call-in conversions to booked appointments..

2. Retain existing patient appointments and

3. Prevent ongoing losses from appointment cancellations.


Click this link to find out how to get started. It’s that easy! http://www.calltrackingexcellence.com/



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